The quality of conversation
We might remember what someone said but we rarely discern how they said it.
If you hear "worry" a lot don't give advice just give them a hug.
If you hear "frustrated" a lot help them find a simple solution, even if it's to another problem - they need something that looks like a solution.
If you don't hear much, and you're one of the above two options, either get the hug from this person because it will be AWESOME or ask them sweetly to do the solution for you.
How we help each other.